Tools and stories to help your organization build the capacity to lead change at scale.
Thanks for joining us at Global Connect!
In the session, we discussed a common challenge that many teams face. Change projects often begin with a significant push, but the support doesn't always last. Not because people don’t care. Usually, it’s because the team gets pulled into the next priority. The work shifts, and what the change needed after launch gets left behind.
Over time, this pattern starts to repeat. Progress resets. Lessons get lost. Change becomes something you manage again and again, instead of something your organization becomes better at.
This kit is a place to start shifting that. The kit helps you step back, look at how your organization approaches change today, and start shaping something more repeatable and scalable. Use them to open a conversation, clarify what’s working, or make your next step a little more focused.
EmpowerChange Framework Overview
This one-page visual provides a clear and simple overview of how EmpowerChange works across your organization. It covers:
The three core elements of the ecosystem
Common breakdowns that slow down change
How EmpowerChange creates the structure and support to scale what works
Examples from real organizations using the approach
You can use it to walk someone through the system, introduce EmpowerChange to new teams, or revisit what you saw in the session.
Firestarter Narrative Bundle
Stories that illustrate EmpowerChange in Action
This bundle includes two short, real-world stories. One is told from the perspective of a Change Advocate working inside a team. The other comes from an OCM lead navigating the pressure to scale without losing steam. Each story reflects the everyday work of making change stick inside an organization.
You’ll also get two sets of reflection prompts to help you connect the stories to your own work, whether you're building support from the center or pushing change forward on the ground.
What’s inside:
From Spark to Campfire: How one Advocate helped change catch on
Designing for What Comes After: What an OCM lead learned about staying with the work
Why it’s useful:
These stories provide a practical glimpse into what happens when structure, roles, and support start to emerge in everyday work. They’re not case studies. They’re glimpses into how real people shape change, and what they learn along the way.
Practitioner Readiness Assessment
Leading change across a team is one thing. Leading it across an organization is something else.
This tool helps you see where you’re working with confidence and where you may need more support to scale. It focuses on six practical areas: governance, roles, communication, data, reinforcement, and support.
You can use it solo or with your team. It’s simple, practical, and built for people who are already doing the work. No scorecards. Just a useful way to see what’s working and what might need a second look.
Sign Up to Preview the CXD Masterclass
We’re building a short, practical Masterclass for teams who want to apply Change Experience Design in real-world projects. It’s focused on helping people design for what comes after go-live, so change doesn’t stall once the project ends.
The course isn’t ready yet, but we’re inviting a small group to test it. If you sign up, we’ll send early access once it’s available and ask for feedback to help shape it.
There’s no cost to join the early group. Just let us know you’re interested and we’ll keep you in the loop.